Dear Melissa,
Thank you for contacting us regarding order number 23-18206/NY1. Your
refund in the amount of $19.50, for U2 Tribute - The Unforgettable Fire
, has been applied to your credit card. The credit was issued on
Thursday, January 27, 2005. Please allow 3-10 business days for the credit to
post to your account.
Since we have made a one time exception to our refund policy,
Ticketmaster is retaining your order-processing fee in the amount of $3.25.
*facepalm*
...now, what happened was, I was doing a dry-run before the pre-sale on Tuesday, and randomly went through tickets for this U2 tribute band, just cos it was the first thing I saw. My ordering info is already entered in Ticketmaster, but every step of the way, it told me
your card will not be charged, so I continued on.
And then suddenly
you will be billed for however much it was and I was like O____O!!!!! WTF?!!??!
So I e-mailed them, in spite of their no-cancellation policy, and explained the sitatuation. Cos it *DEFINITELY* was *their* fault.
Eh, at least I'm only out $3, not the whole $20... still though. Their damn fees added like $10+ to the already $150ish seats for NJ. bah.
*Ananda Daydream * 1:27 PM *
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